Frequently Asked Questions

Get in touch

Example@gmail.com

The average response time is 24 hours.

Our customer support operates from Monday to Friday, between 8:00 AM and 8:30 PM.

1 pack every month for tanks under 1,500 gallons. 3 packs per month for tanks over 1,500 gallons up to 5,000 gallons.

No, it is unscented and dissolves on contact with water.

Just one toilet so long as the toilet is connected to the septic system.

Yes, the treatment will work in both anaerobic and aerobic (with or without oxygen) environments.

Yes, provided you do not use the treatment with bleach, anti-bacterial or other chemical products.

Cold weather will slightly slow the results but the treatment will still work.

No, we recommend waiting until the water level in the septic tank has reached the outlet level in the septic tank. This way Septic Liberator can flow out to the field rather than sitting in the tank.

No, you would need to use our Septic Liberator to break down hair.

Frequently Asked Questions

Get in touch

info@ecostrong.com

1 800 677 0517

Our hours are Monday to Friday, between 7:00 AM and 5pm CST.

1 pack every month for tanks under 1,500 gallons. 3 packs per month for tanks over 1,500 gallons up to 5,000 gallons.

No, it is unscented and dissolves on contact with water.

Just one toilet so long as the toilet is connected to the septic system.

Yes, the treatment will work in both anaerobic and aerobic (with or without oxygen) environments.

Yes, provided you do not use the treatment with bleach, anti-bacterial or other chemical products.

Cold weather will slightly slow the results but the treatment will still work.

No, we recommend waiting until the water level in the septic tank has reached the outlet level in the septic tank. This way Septic Liberator can flow out to the field rather than sitting in the tank.

No, you would need to use our Septic Liberator to break down hair.