Frequently Asked Questions
Here are some of the most common questions we get asked. Contact us if you still can't find what you are looking for.
Shipping & Returns
Shipping costs just $5 to anywhere in the US on orders under $30.
We offer free shipping on all orders over $30.
Shipping typically takes 3 to 5 business days depending on where in the country you are located
Yes, we will refund your order in full for 60 days after you purchased it. Contact us with your order number and we will email you the paperwork for return shipping. We will issue the full refund once we have received the order back.
You will be emailed your tracking number as soon as your order ships.
You can contact us if you are having issues tracking your order.
Yes, but you cannot order directly though the site. Contact us with your address and we will get back to you with a shipping rate and link to pay for your order.
Everything we offer uses all-natural bio-enzyme producing bacteria to eliminate waste and odors.
We use this beneficial bacteria in a number of ways to solve every day problems.
You can find each of our products SDS sheets at the bottom of the products description on the product page.
Yes, everything we offer is non-toxic, people, pet and plant safe.
We have instructions on all of our labels. You can also find use instructions on all of our product pages. Some of our products even have scannable QR codes that take you to use instruction videos.
Ways To Save Money When Buying From Us
We don't run sales however you do save money when ordering in the same product in larger quantaties.
Select "Subscribe & Save" on the product you want to buy then go to thecheckout.
You can select the intervals of deliveries between 30, 60 or 90 days depending on yourneeds.
You will save 10% on all subscriptionorders.You can cancel at ANY time, no stringsattached.