Satisfaction Guarantee

We stand behind the quality and effectiveness of our products. We demand and implement strict quality control protocols. Every product you purchase from us has a traceable QC tag and we know which team member made it and when. Additionally all our raw material suppliers are ISO certified. Unfortunately, from time to time, we fail to me your expectations and that does not work for us.

NO HASSEL RETURN & REFUND POLICY

If any time during the first 60 days after delivery you are not satisfied with your purchase from us, please contact us at 1-800-677-0517. You will be asked to provide your original purchase receipt to receive a full refund. We reserve the right to request that the product be returned to us and we will pay the return shipping cost.  

Our return policy applies to products purchased directly from our Eco Strong store, Beyond Environmental, our parent company or on our Amazon Storefront.  

Please contact our customer service team at 1-800-677-0517 or email us at fluffy@ecostrong.com.